If you're using SquirrelMail to read and write mails, but someone else manages the SquirrelMail installation you're using, you're an end user. SquirrelMail is typically installed for end users by their employer, the school they attend, some organization that the end user is a member of, a hosting company, or an Internet Service Provider (ISP).

Help for end users are acquired in two steps.

First of all you should read the documentation. Apart from the documentation that's included in the installation you're using (just click "Help" when logged in), there's the user manual.

If you cannot find the information you are looking for in the documentation, contact the person or team that administers the installation you are using. SquirrelMail is typically installed for end users by your employer, the school you attend, some organization of which you are a member, a hosting company, or an Internet Service Provider (ISP). This means that the person who gave you an account also is the person responsible for giving you support.

Please do not contact the SquirrelMail Project Team. We are not administering the system you are using and there is very little we can do to help you. For details as to why the SquirrelMail Project Team cannot help you, please read more about how mail systems work.